Shipping Policy

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your payment. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment (within 4 business days). We will process the charges and submit the order for shipment.

“At  Mystery Find  our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to customers across the world and make sure that you deserve the highest quality levels of responsiveness at any time.”

Once an order has been submitted, you will be provided order status and shipping information and receive the tracking number (via email) once your order has been shipped.

 

Every effort is made to dispatch your order as soon as possible. All orders are processed after they are order. 

Order Cut-off, Handling, Transit, and Delivery Time for Worldwide:

Order Cut-off Time: Salem, OR, USA (GMT-7) (Monday to Friday, 8am to 5pm)

Handling time: 1-2 (business days): Salem, OR, USA (GMT-7) (Monday to Friday, 8am to 5pm)

Transit time: 3-5 (business days): Salem, OR, USA (GMT-7) (Monday to Friday, 8am to 5pm)

Delivery Time: 7-12 (business days)

(Please allow up to 48 hours for your orders to be dispatched during and just after sale periods and during holiday periods.)

You will receive a shipping confirmation email as soon as it has been shipped.

All shipping times are subject to weather delays. Mystery Find  is not responsible for delayed deliveries due to weather.

If your order hasn't arrived within 30 days of the date of the original purchase, contact our support team for a full refund on your purchase.  Please contact our supporting team at Mysteryfind@outlook.com 

 Sales Tax

 Mystery Find charges sales taxes on orders as required. The amount of tax charged is based on current tax rates in effect, and these rates are subject to change at any time. Shipping charges, if applicable, may also be subject to sales tax in certain states. 

Order Tracking

  • Order Tracking Information:
    • Tracking information will be sent to you via email within 24 hours after your order has been shipped. You will receive a tracking number and a link to track your package.

 

 

Business Office: 677 Sterling Dr., Eugene, Oregon, 97404, United States.

Business Email: Mysteryfind@outlook.com

Phone: +1971-275-2158

Customer service time:  (Monday to Friday, 8am to 5pm)